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Shipping and Delivery

Please read carefully, especially if in the EU.

NEW EU TAX REGULATIONS (excludes all other destinations, please read past this section for more info)

Since Brexit (☹️), all sorts of regulations have been introduced to businesses and consumers. As a result, it is becoming increasingly expensive for all of us. If you are located in the EU, please be aware that your order will be sent as a DDU (delivered duties unpaid).  You are likely to be contacted and asked to pay the VAT and handling fees.


UK – Postage rates

Dispatch times are 1-3 working days. Castle Rocks Cornwall is a one-woman band.  Orders are usually processed within 1 to 2 days.

If you select a 24hr service at checkout, your order will be sent 1st class once the order has been prepared. 

OVERSEAS – Postage rates – 25th Feb 2022

When updating this document on 25th Feb 2022, all International orders will be sent using a tracked service.

From 1st Jan 2021, buyers are responsible for any customs, VAT and import taxes that may apply.

Estimated delivery times

United Kingdom: 1-5 business days

Europe: 3-7 business days

United States: 5 -10 business days

North America: 7-10 business days

Australia, New Zealand and Oceania: 7-15 business days

Asia Pacific: 7-15 business days

I’ll do my best to meet these delivery estimates, but I can’t guarantee them. Actual delivery time will depend on the delivery method you choose.

Customs and import taxes

Buyers are responsible for any customs, VAT and import taxes that may apply.

I’m not responsible for delays due to orders being held in customs or caught up in a backlog due to the pandemic or any other problem in your country.