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Shipping and Delivery

Please read carefully, especially if in the EU.

NEW EU TAX REGULATIONS (excludes all other destinations, please read past this section for more info)

Since Brexit (☹️), all sorts of regulations have been introduced on businesses and consumers. As a result, it is now becoming increasingly expensive for all of us.

If you place an order on my website, your order will be marked as DDU – Delivery Duty Unpaid.
You will be liable to pay for import VAT, customs charges, and handling fees directly to your country’s customs officials before the delivery of your order. This could result in very long waiting times. I will not have any control over this. If you do proceed to place an order on my website, I can’t be held accountable for any delays or fees that you may incur.

Fear not…It will be a lot easier via my Etsy shop. Etsy is a massive marketplace. They’re collecting the fees and paying the VAT on behalf of the shop owner. I would advise that you use this method of ordering.   You can find my shop here.

DELIVERY AND SHIPPING

To reduce my carbon footprint and to help the overwhelmed postal services during the Covid19 Pandemic, I only post on Tuesdays and Fridays.Buyers are responsible for any customs, VAT and import taxes that may apply.
Please see here for all the information you need on dispatch and processing of orders.

If you would like your order to be sent on a Tuesday, the cut off time for receiving your order is 11.30 am Monday. If you want your order to be posted on a Friday, the cut off time is 11.30 am Thursdays. Any order that is received after 11.30 am on either day will be processed on the next dispatch day.

If you have selected a first class option, please understand that your order will be processed on the next processing day and will be sent first class.

Buyers are responsible for any customs, VAT and import taxes that may apply.

UK – Postage rates

If you select 1st class post at checkout, your item will be sent 1st class once the order has been prepared. Please be aware of the dispatch dates and times. The standard postage rate you see in my shop is second class. The reason I use second class standard is that it works out a lot cheaper for you. The only difference between second class and first class is that it takes two to three days to arrive. Whereas first class is usually one day. If you would like first class post, or any other service, like recorded delivery, tracked etc, please select this at check out.

OVERSEAS – Postage rates – 8th Jan 2021

At the time of updating this document on the 8th of Jan 20201, all International post will need to be sent using a tracked service. This is because the Covid19 pandemic has and is still causing considerable delays due to staff shortages and back logs in customs. I am not responsible for this but with tracking, I can at least let you know where you order is. Once your order has left us here, it is then in the hands of the postal service/gods!

From 1st Jan 2021, buyers are responsible for any customs, VAT and import taxes that may apply.

Estimated delivery times

United Kingdom: 1-5 business days

United States: 10-20 business days

North America: 10-20 business days

Europe: 5-15 business days

Australia, New Zealand and Oceania: 10-20 business days

Asia Pacific: 10-20 business days

I’ll do my best to meet these delivery estimates, but I can’t guarantee them. Actual delivery time will depend on the delivery method you choose.

Customs and import taxes
Buyers are responsible for any customs, VAT and import taxes that may apply.
I’m not responsible for delays due to orders being held in customs or caught up in a backlog due to the pandemic.

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